1. Introduction

Cinetica AI is operated by Vervet Logic LLC, located at 805 Lake Street, No. 172, Oak Park, IL 60301. We are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, store, share, and safeguard your data when you access or use our products and services.

We do not sell your personal data.

2. Information we collect

We collect information you provide directly, information generated through your use of the service, and limited technical data needed for software features and functionality, and to operate Cinetica AI:

• Account information. Name, email address, authentication data, login credentials, and profile details you choose to provide.
• User content. Prompts, uploaded images, product photos, videos, reference assets, selected templates, configuration settings, and generated outputs.
• Usage data. Actions taken inside the product, including generations started, projects created, features used, credits consumed, interaction logs, and error events.
• Technical data. IP address, browser type, device type, operating system, approximate region, diagnostics, crash logs, and standard server logs.
• Payment and billing data. If you purchase credits or paid plans, payments are processed by third-party payment providers. We may receive limited payment details such as transaction status, billing country, payment method type, and the last four digits of a card where available. We do not store full payment card numbers.

3. How we use your information

• to provide, operate, and maintain Cinetica AI;
• to process prompts, uploads, and media generation requests;
• to generate videos, images, and other outputs you request;
• to manage accounts, subscriptions, credits, and payments;
• to improve product performance, reliability, and user experience;
• to detect, prevent, and respond to fraud, abuse, misuse, and security incidents;
• to communicate product updates, billing notices, support messages, and, where permitted, marketing communications.

4. AI processing

To provide the Cinetica AI service, your prompts, uploaded media, and related generation settings may be processed by third-party AI providers used to generate requested outputs.

• Your content is processed only to deliver the requested service.
• We do not use your content to train models without your explicit consent.
• Third-party providers are required to handle data in accordance with applicable contractual and legal obligations.
• Specific details regarding how third-party providers may handle your prompt information, etc. is governed by those parties, under the terms of their respective user agreements. If you have concerns, please refer to the appropriate vendor for the model you have selected for image/video generation.

5. Cookies and analytics

We use cookies and similar technologies to keep you signed in, remember your preferences, understand product usage, and improve service performance. Where required by law, we request consent for non-essential cookies. You can control cookies through your browser settings, although some features may not function properly if cookies are disabled.

6. Third-party service providers

We use third-party providers to help operate Cinetica AI, including providers for cloud infrastructure, authentication, object storage, analytics, payment processing, communications, and AI media generation.

We share only the information reasonably necessary for them to perform services on our behalf.

7. Data sharing and sale of personal data

We do not sell your personal data. We may share information with trusted service providers, business partners involved in delivering the service, or where required by law, regulation, legal process, or to protect the rights, safety, and security of Cinetica AI, our users, or others.

8. Data retention

We retain personal information for as long as necessary to provide the service, maintain your account, complete requested transactions, enforce our agreements, resolve disputes, comply with legal obligations, and protect our legitimate business interests. Retention periods may vary depending on the type of data and the purpose for which it was collected.

9. Your rights and choices

Depending on your location, including if you are located in the EU/EEA, UK, or other regions with applicable privacy laws, you may have rights regarding your personal data, including the right to:

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion of certain personal data;
• object to or restrict certain processing activities;
• withdraw consent where processing is based on consent;
• request data portability where applicable;
• opt out of marketing communications at any time.

To exercise these rights, contact us at privacy@vervet.com.

10. Security

We use reasonable technical and organizational safeguards designed to protect your information, including encrypted transport, access controls, and restricted access to production systems. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

11. International data transfers

Your information may be processed and stored in countries other than your own. Where required, we use appropriate safeguards for international transfers, including contractual protections and other lawful transfer mechanisms.

12. Children’s privacy

Cinetica AI is not intended for children under the age required by applicable law to consent to data processing. We do not knowingly collect personal data from children in violation of applicable law. If you believe that a child has provided personal information, please contact us so we can review and take appropriate action.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you by email, through the product, or by updating the date at the top of this page. Your continued use of the service after the updated policy becomes effective means the updated policy will apply going forward.

14. Contact

If you have questions about this Privacy Policy or our data practices, contact us at:
Vervet Logic LLC
805 Lake Street, No. 172
Oak Park, IL 60301
privacy@vervet.com